OpenText Software & Solutions Support

Micro Focus Software & Solutions Support

iDeliver is an authorized reseller and support partner. Our customers can renew their software maintenance/support contract using iDeliver enabling us to be the single point of contact for Micro Focus support services. Our clients benefit by leveraging our virtual support resources, contract administration, and our in-depth knowledge of their environment. iDeliver serves as a Tier-1 support channel, handling escalations to Micro Focus as needed.

iDeliver specializes in Applications Lifecycle Management tools

The key benefits of support contract renewal through iDeliver:

Personalized support personnel who understands your technical landscape.
Improved response time.
iDeliver solves most of the customer product related issues in the first call itself.
Proactive follow up with customer on a regular basis.
Optional – Monitoring of QA environment- providing insights into internal and outsourced resource use

software performance testing

We are the Industry's Leading Experts/ Consultants on Micro Focus

We are a Platinum level Micro Focus reseller and support partner focused only on ADM and DevOps. We provide: virtual support 24*7, technology administration, and expert consulting resources. We have 100% reference-able clients supported by resources in the USA, Costa Rica and India.

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FREE ASSESSMENT

opentext Performance Testing Porfolio Expert

Performance Management Case Study

Headquarters

3128 Hudson Crossing

Bldg F, Suite 1

McKinney, TX, 75070

Contact

sales@ideliver-inc.com

FAQs

Who is iDeliver?

iDeliver are the industry's leading experts and consultants on OpenText, the gold standard in software performance testing . A global company, iDeliver operates with an extremely stable staff to do one thing and do it well – we deliver software quality assurance and performance management. Our team is world class. We build, execute and manage enterprise-level performance validation services in support of client requests, and we do it better than anyone else.

For software performance testing with OpenText or alternative open-source tools, we are your premier choice for effective project management. No matter the software platform, we know the best practices and offer top notch services on demand in order to mitigate risk for any business-critical application. We are the global experts in OpenText and Perfecto – the best-in-breed mobile testing solutions on the market. We understand that building “rock star” apps is critical to keeping your users coming back. That’s exactly what we do. Whether you are building, optimizing or monitoring your mobile solutions, we are the experts you need. We are the standard in OpenText support services. We know your products, we get to know your environment, and we work when and how you need us. Have you undertaken quality assurance and performance management support costs that can no longer be justified? Or does your internal support lacks expertise and best practices with external support that has limited insight into your environment? Are you having critical response issues when you need services the most? We are here to assist.

iDeliver is a OpenText Platinum Partner focused on Continuous Performance Management. We do one thing – we deliver software quality assurance and software performance testing management. Our team is world class. We build, execute and manage enterprise level performance validation services in support of client requests.

• For project-based performance management expertise, we excel in delivering results whether utilizing OpenText or open-source solutions. Competition will claim they have resource with skills, we have 100% referenceable proof.

• iDeliver provides robust load testing infrastructure, offering EC2 or equivalent services throughout your project's duration.

• Load testing experts: No matter the software platform, we know the best practices and offer top notch services on-demand to risk mitigate your go-live for any business critical application.

What problems can your software performance testing solve?

Are you faced with the following?

• QA and Performance Management support costs that can no longer be justified

• Internal support that lacks expertise and best practices

• External support that has limited insight into your environment

• Critical response issues when you need services the most?

Most IT organizations face the justification of support costs on annual basis. We provide cost effective operational and administration support with expert staff. As an approved HPW / OpenText support service, we know your products, we provide superior software performance testing, and we get to know your environment and we work when and how you need us.

What extra value can your software performance testing provide?

iDeliver’s TCOE approach seeks the consolidation of assets, by centralizing technologies and solutions, lowering administration and support costs. After QA tools, process and resources are centralized, iDeliver focuses on bringing process maturity, continuous quality and service consolidation to each Line of Business.

Value achieved:

• Higher test coverage at lower cost.

• Improved time to market.

• Improved quality of software delivery.

• Value-added services such as solution extension and acceleration.

• Center for knowledge transfer.

• Improved accountability

Are you a OpenText partner?

Yes! iDeliver is a OpenText Platinum Partner for products, virtual support, education and consulting for all their test management solutions. iDeliver can deliver performance testing on a project basis with software, hardware and services bundled in a single package, optimizing cost and accelerating value. Customers can buy OpenText software at competitive price iDeliver specializes in OpenText Application Lifecycle Management tools include QC, ALM, ALM Octane, UFT, PC, LR, LeanFT etc. Customers can also buy/renew their annual maintenance contracts with iDeliver while keeping the support personalized and increase time to value. Customers can resort to complete care performance testing when their need is project based. iDeliver can bring project based discounted license, cloud based infrastructure to drive the load and certified personnel to drive the load test.

iDeliver experts are certified resources with years of industry/domain knowledge with software performance testing.

What mobile testing services do you offer for software performance?

iDeliver’s understands that the application software development lifecycle now centers on reliable, scalable, usable mobile solutions. Today's quality assurance teams face the full range of devices, OSs, configurations and environmental variables. Going forward this is reality.

We have expertise in OpenText and Perfecto – the best in breed mobile testing solutions in the market. We understand that building “rock star” apps is critical to keeping your users coming back.

We take apps written in any language, with any frequency of release cycles and support your team to deliver the highest quality apps in the fastest time with the lowest risk. We assure our clients integrate mobility testing into continuous testing practices that need to have in place. Whether you are building, optimizing or monitoring you mobile solutions, we deliver the experts you need.

How can we contact you?

You can reach us anytime by phone at (214) 856-3888 or by email at sales@ideliver-inc.com. iDeliver is a OpenText Platinum Partner focused on Continuous Performance Management. We do one thing, we deliver software quality assurance and performance management. Our team is world class. We build, execute and manage enterprise level performance validation services in support of client requests. Get your free assessment and case study report today. We look forward to working with you.

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